Terms of Service

1. These terms, and who they apply to

These terms cover your use of Afterscan, follow-up software for preventive health-scan clinics and occupational-health providers in Sweden, which shows each enrolled client the blood tests their family history calls for, books them at a Stockholm lab and ends with a letter the clinic’s own doctor signs to the client’s vårdcentral. They are a contract between Afterscan S.R.L., of Avenida Corrientes 1386, Piso 7, C1043ABN Buenos Aires, Argentina (“Afterscan”, “we”) and the company that signs up (“Customer”, “you”).

The service is for businesses only, not consumers. By signing up you confirm that you are acting for your business and that you have the authority to commit your company.

The person who accepts these terms accepts them for the company, not for themselves. If you don’t have that authority, please don’t go ahead.

If documents disagree. This order applies: (1) a signed order form or agreement between us, (2) the data processing agreement, (3) these terms, (4) our Privacy Policy, (5) anything else on our website.

2. What the service is

The client app, under the clinic’s name: the upload, the software that reads a scan’s results into rows the client confirms, the four family-history questions, the list of missing tests, and booking at the Stockholm labs the clinic chooses. The rules table, written by us and signed by the clinic’s medical lead before the first enrollment, with every change sent to the medical lead to sign again. The clinic dashboard: every enrolled client, open gaps, bookings, results and letters waiting for a signature, with personal logins for the medical lead, doctors and front desk. The letter workspace, where a template filled with the confirmed values is edited and signed by the clinic’s doctor, sent to the client as a PDF, and posted to the vårdcentral by tracked post when the client asks. One record per client, where the scan, the new results and the letter sit together, for twelve months from enrollment, with a fresh check each time the client uploads a new scan in that time.

3. What the service is not

These limits are deliberate, and they are part of what you are buying. They are not defects.

Not a scan, and not a replacement for one. Afterscan doesn’t check skin, record an ECG, measure blood pressure or grip strength, or put a doctor in a room with anyone. The clinic’s scan does that. We start from its result, and a client with no result has nothing for the check to read.

Not a lab and not a caregiver. We draw no blood, run no analysis and send no home kits. Every blood draw happens at a lab, in its opening hours, under its own sample handling and quality rules. The clinic is the caregiver for the follow-up and the lab for the analysis. We are neither.

Not a service that does the follow-up for the clinic. No doctor of ours reads a client’s results or signs a letter. The clinic’s medical lead signs the rules table, and the clinic’s own doctors read results and sign letters in the dashboard. A letter nobody at the clinic has signed is never sent.

Not a diagnosis and not a risk score. The rules table names tests that are missing for a family history. It doesn’t say what a value means for a client, and Afterscan shows no percentage, heart age or ranking. What a letter asks the vårdcentral to consider is the signing doctor’s judgment, and treatment is the vårdcentral’s.

Not a line into any medical record system. We have no connection to a vårdcentral’s records, the clinic’s journal system or 1177. A letter reaches a vårdcentral only when the client asks, as a PDF the client delivers or a tracked letter we post.

4. What you need to do, and why it matters

What you get from the service depends a lot on things only you control. Please read this section carefully, because sections 9 and 10 build on it.

Sign a processing agreement before the first client. The clinic signs its data processing agreement with us before it enrolls anyone. Enrollment links don’t send from a clinic whose agreement is not in force.

Your medical lead signs the rules. The clinic names a medical lead licensed in Sweden, who reviews and signs the rules table before the first enrollment and signs again after any change. The check doesn’t run on rules the lead hasn’t signed.

Your doctors read and sign the letters. Every letter is signed by a doctor licensed in Sweden whom the clinic has named in the dashboard, under that doctor’s own name. How fast letters are signed is the clinic’s promise to its clients. The dashboard marks a letter red ten working days after the results arrive.

Enroll clients, and word their consent. The clinic decides whom to enroll and sets the words of the consent screen each client sees before any upload. Enrolling someone who hasn’t had a scan or a blood panel gives the check nothing to read.

Choose the labs and set the client’s price. The clinic chooses which Stockholm labs its clients can book, orders the tests under its own agreement with each lab, and decides what a client pays for a follow-up draw, if anything. We collect nothing from clients.

Logins are personal. Every medical lead, doctor and front-desk user has a personal login, and the clinic removes anyone who leaves on the day they leave. A shared login leaves a gap in the access log that we cannot repair.

Symptoms go to 1177 or 112. The app tells every client that chest pain, breathlessness or any sudden symptom is for 1177 or 112, not for a booking. Nobody watches the service in real time, and the clinic doesn’t enroll anyone for an acute problem.

5. Getting started, and what is free

Setup costs nothing: loading the rules table for the medical lead to sign, reading the clinic’s result layouts into templates, adding its labs and creating its staff logins.

A clinic’s first thirty days carry no clinic fee. Clients enrolled in those days are billed at the per-client rate.

Clients never pay Afterscan anything, at any point.

6. Fees

Per clinic, per month. 3,900 kr per clinic per month, invoiced monthly. A clinic is one site with its own front desk, however many doctors sign there.

Per enrolled client. 49 kr for each client the clinic enrolls, invoiced in the month of enrollment. An enrollment covers twelve months: a check on every scan the client uploads in that time, the bookings, the results and the letters. A client enrolled again after twelve months is a new enrollment.

Clinic groups. From three clinics on one contract, the clinic fee is 3,200 kr per clinic per month, with one dashboard across the clinics and one rules table signed once. A clinic added mid-month pays from the day it starts.

Occupational health. An occupational-health provider pays 59 kr for each employee it enrolls, with no clinic fee. The provider invoices the employer in its own name. We never invoice an employer and never show one a record.

Tests and what the client pays. Lab tests are ordered under the clinic’s agreement with each lab and invoiced by the lab to the clinic. We take no fee on a test and no share of what a clinic charges its clients. Stockholm labs list ApoB and Lp(a) together from 790 kr.

What is never charged. Setup, a template for a new result layout, staff logins, the rules table and every change to it, a fresh check on a new scan within the twelve months, posting a letter, exporting records, and anything to a client.

Invoicing and VAT. Invoices come monthly from Afterscan S.R.L., an Argentine company in Buenos Aires, in Swedish krona. Argentina’s 21% IVA applies to services sold in Argentina; an invoice to a clinic in Sweden is an export and carries none. Payment is due thirty days from the invoice. The contract runs month to month.

7. Delivery, availability and support

The client’s check. The client gets rows to confirm within a few minutes of uploading and sees the list of missing tests the moment the last field is confirmed. If our software can’t read a document at all, the app says so at once and shows the fields to type by hand.

Results in the record. A lab’s turnaround is the lab’s promise, not ours. Results appear in the record and on the dashboard within one working day of the lab sending them.

Letters and posting. A letter reaches the client the moment the clinic’s doctor signs it. When the client asks for it to be posted, we post it within two working days by tracked post, and the tracking number appears in the record.

Support. Support is by email at [email protected]. We aim to reply within one business day. That is a target, not a guarantee.

8. The client record, corrections and export

The record is the clinic’s. It holds the client’s uploads, the confirmed values, the four answers, the list of missing tests, bookings, lab results and letters. The clinic controls it, can export any record or all of them in open formats at any time, and gets every record at the end of the contract.

To correct a value, confirm it again. The earlier confirmation stays in the record with its date, and the check runs again on the new value. A letter already signed on the old value isn’t changed. The clinic’s doctor can sign a new one.

Every opening is logged. The record logs which staff login opened it, when, and what was signed or changed. Our own staff open a record only when the clinic asks for support on it, and those openings are logged the same way. The log is part of the export.

What deleting removes. Deleting a record removes the results, values, answers, the list, the lab results, the letters and the pairs that came from its confirmations. It doesn’t remove the clinic’s journal entries, the lab’s care record or our invoices, which hold no health data.

9. What we promise, and what we don’t

We promise to provide the service with reasonable skill and care, and that we have the right to provide it.

We promise that no value is used until the client confirms it. The list of missing tests comes from the rules table the clinic’s medical lead signed, as it stood on the day of the check. No page of a result is sent to a third-party model API. No letter is sent that a doctor named by the clinic hasn’t signed. We don’t promise that our software can read every document, that the rules table lists every test a particular doctor would order, that a lab meets its stated turnaround, that a vårdcentral reads or acts on a letter, or that measuring anything changes an outcome for a client.

Beyond that we give no other warranty. As far as the law allows, we exclude all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

10. Liability

10.1 Neither of us limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else the law says can’t be limited.

10.2 Losses neither of us covers. Neither of us is liable for lost profit, revenue, expected savings, business, goodwill or reputation, or for any indirect or consequential loss, however it arises.

10.3 Specific exclusions. Where we have chosen not to act, we are not liable for what follows. We don’t scan, so we are not liable for anything a scan would have found. We draw no blood and run no analysis, so we are not liable for a lab’s sample handling, analysis or turnaround. We don’t diagnose, treat or sign letters, so we are not liable for what a clinic’s doctor writes, for treatment started, withheld or delayed by a vårdcentral, or for a vårdcentral that doesn’t act on a letter. We are also not liable for a check run on a value a client confirmed wrongly or an answer given wrongly, for rules the clinic’s medical lead signed, or for a missed appointment.

10.4 Cap. Our total liability under the contract is capped at the fees the clinic paid in the twelve months before the claim. For a letter we fail to post within two working days of the client asking, the remedy is a credit of that client’s enrollment fee.

10.5 You accept that the limits in sections 9 and 10 are a fair way to share risk, given the price and your part under section 4, and that we could not offer the service at this price without them.

11. Confidentiality and data

The fact that a clinic is our customer is confidential unless it tells us otherwise in writing. We publish no customer names, logos, counts or case studies, and nothing about a client is published, turned into a story or shown as an example. Every record is the clinic’s confidential information and health data under the processing agreement. Our staff are bound by written confidentiality, and open a record only as the records clause describes.

How we handle personal data is set out in our Privacy Policy and in the data processing agreement between us, which forms part of these terms. If the DPA and these terms disagree about personal data, the DPA wins.

12. Who owns what

The client app, the dashboard, the reading software, the rules table and the letter workspace are ours. The clinic gets a license to use them for the length of the contract and to give the app to its clients.

Every record, and every result, answer and letter in it, is the clinic’s and stays under its control as controller throughout. A client can take their own record anywhere, in open formats.

A letter is the work of the doctor who signed it.

The row-and-value pairs that come from confirmations are ours, stripped as described, used only to fine-tune our reading models, and deleted with the record on request.

The record’s export format is documented publicly, so records stay readable without us.

You may not use our name or logo in public, and we may not use yours, without written permission first.

13. How long this lasts, and how it ends

13.1 The contract starts when you sign up and runs until one of us ends it.

13.2 You can end it. Cancel at any time. It takes effect at the end of the current billing month, unless section 6 sets a minimum term.

13.3 We can end it. We can end it with 30 days’ notice. We can end it immediately if you seriously break these terms and don’t fix it within 14 days of being told, if you become insolvent, or if your use exposes us to legal risk.

13.4 What happens then. We stop delivering and stop billing. You keep everything already delivered to you, and your right to use it continues. We delete or return our working copies as the DPA says. Sections 9, 10, 11 and 12 continue to apply.

14. Changes to these terms

We may update these terms. A change that matters takes effect 30 days after we email you about it. If you don’t accept it, you can end the contract before then. Using the service after that date means you accept the change.

15. Contact

Afterscan S.R.L., Avenida Corrientes 1386, Piso 7, C1043ABN Buenos Aires, Argentina
[email protected]

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